US Shipping Policy
Items are dispatched Monday to Friday, excluding holidays. Shipments that fail to be delivered due to incorrect shipping addresses provided by the customer will incur shipping charges for both the first and second delivery attempts, which shall be borne by the customer. We reserve the right to update our shipping policy at our sole discretion without prior notice.
Shipping Only Within the United States We only offer delivery services to valid addresses located within the United States. Please note that we do not ship to PO boxes. Kindly ensure that you provide a complete and accurate street shipping address when placing your order.
Delivery times vary by region across the United States. The average standard delivery time is as follows: Continental US: 1‑3 business days
Facts and Disclaimers:
– Deliveries are processed from Monday to Friday.
– Parcels will be shipped via courier or registered packet based on item weight and value. Once the parcel reaches your local area, it will be handled by local postal services and subject to their standard delivery procedures.
– Deliveries typically arrive within 1‑3 business days after dispatch. A signature may be required upon delivery. If you are unavailable to receive your parcel, the delivery driver will leave a pickup instruction card. You may contact our customer service team with your order number for further assistance.
– All orders are delivered duty unpaid (DDU). Additional taxes, duties or fees may apply in accordance with local regulations. Recipients are responsible for any applicable local charges, which may result in delivery delays. We do not provide assistance with duty and clearance processes. Customers must provide a valid phone number and email address to avoid delivery or customs clearance delays.
– Tracking services are available for all courier deliveries and partial standard deliveries. You will receive a dispatch confirmation email containing your order tracking link once your package is shipped.
Orders are generally processed and dispatched within 1‑2 working days. Delivery times may be affected by adverse weather conditions or other unforeseen circumstances beyond our control, for which we hold no liability.
When will my order ship? After payment is received, we will process and dispatch your package from our warehouse within 1‑2 working days, and the tracking number will be sent to your registered email address.
How can I trace my order? Once your order has been dispatched, you will receive a confirmation email including your parcel tracking information and the official tracking website link.